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Our client is seeking an experienced Property Operations / Tenant Relations Manager to support daily operations at a high-profile mixed-use commercial property. This role serves as the primary tenant liaison, ensuring operational issues are resolved efficiently while maintaining a high level of tenant satisfaction.

This role is onsite in Reston, VA.

Responsibilities

• Serve as the primary point of contact for tenants, fostering strong relationships through proactive communication and follow-up
• Coordinate tenant move-ins, move-outs, storefront changes, and new tenant orientations
• Manage and oversee exterior common area maintenance and cleaning projects, including vendor bidding, onsite coordination, and invoice review
• Partner with construction and engineering teams to support retail tenant construction and improvement projects
• Monitor tenant spaces, common areas, and grounds to ensure high maintenance standards
• Manage work orders and ensure timely resolution through building staff and external vendors
• Coordinate service contractors (janitorial, security, etc.) to ensure contract compliance and service quality
• Assist with budgets, forecasts, accruals, and expense tracking
• Support RFP development, contract execution, and purchase order approvals
• Coordinate safety initiatives, including tenant warden training and evacuation drills
• Investigate and report incidents, accidents, or property damage

Qualifications

• Bachelor’s degree in business, real estate, or a related field
• 5+ years of commercial property management experience 
• Strong understanding of operating expenses, budgeting, and lease obligations
• Experience managing vendors, contractors, and tenant improvement projects
• Proficiency with Microsoft Office; property management systems a plus
• Knowledge of ADA and OSHA guidelines preferred
• Strong communication, organizational, and problem-solving skills
• Ability to manage multiple priorities in a fast-paced environment

Compensation and Benefits

• Salary range of $140K-$150K, based on experience, qualifications, and certifications.  The salary pay range is subject to change and may be modified at any time.
• Benefits package includes PTO, health, vision, and dental coverage, 401K with some company match, Wellness program, FSA, EAP, and more!

Check out our Referral Program!
The Squires Group will pay you for every qualified professional that you refer and we place. If you see a position posted by The Squires Group and know the perfect person for the job, please send us your referral. For more information, go to https://bit.ly/squiresreferral.