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Oracle Service Cloud Front-End Developer
1200 K Street, NW, Washington DC 20005 Washington, DC 20005
Our client is a leading information technology and management consulting firm that provides enterprise solution management and integration services to the Federal Government. They have been recognized as a Top Workplace in Washington, DC, and have placed on the Inc. 5000 for the 8th consecutive year.
They have an immediate need for an Oracle Service Cloud Front-End Developer for a project located in Washington, DC. You will have the opportunity to work with a talented development team, designing, implementing, and supporting business processes in an Oracle environment.
Per our Federal Government Contract, candidates must be U.S. Citizens and be able to meet the customer’s security clearance requirements.
- 6+ years of experience in CRM Service or customer success domain
- Experience working in support/service management processes
- Strong skills in Oracle Service Cloud/RightNow
- Hands-on experience in basic configuration and navigating through UI
- Knowledge of industry best practices in Customer Service / Support domain from IT perspective
- Strong understanding of architectural concepts, issues, and trends in the IT solutions
- Thorough understanding of software development life cycles, development and technology tools, testing methodologies, and requirements gathering
- Ability to express complex ideas to both technical and non-technical individuals at all levels in the organization
- Bachelor's Degree in Computer Science, Computer Engineering, or Computer Information Systems
- Per our Federal Government Contract, U.S. Citizens and be able to meet the customer’s security clearance requirements
The Squires Group, Inc. is an Equal Opportunity Employer M/F/Vets/Disabled.